TERVU DEALER VISIT REPORT TEMPLATE ACCOUNT Dealer / showroom: Location: Visit date: Representative: People involved: WHAT CHANGED? What is different since the last visit? PRODUCT INTEREST Collections / SKUs discussed: What caught the customer's attention? Project or customer use case: Expected timing: OBJECTIONS AND RISKS What is preventing the next step? Competitive products mentioned: Pricing, availability, or service concerns: SAMPLES AND MATERIALS Samples placed or requested: Displays / merchandising discussed: Retrieval or replacement needed: COMMITMENTS What did our team promise? Owner: Due date: What did the dealer promise? Owner: Due date: NEXT MOVE The single most important next action: Owner: Due date: MANAGER CONTEXT Opportunity / risk / no material change: Support needed: QUALITY CHECK [ ] Someone who was not at the visit can understand what changed. [ ] Every commitment has an owner and timing. [ ] The next action is specific. [ ] The record contains customer evidence, not assumptions. Template by Tervu — field sales software for wholesale flooring teams. https://tervuai.com/company